Unemployment Claims Precision,

Audit Benefits Charges & Track Unemployment Insurance Costs

Track each unemployment claim throughout the entire cycle, allowing your UI team to audit charges, and limit exposure to improper payments.

Unemployment Claims Precision,

Audit Benefit Charges & Track Unemployment Insurance Costs

Track each unemployment claim throughout the entire cycle, allowing your UI team to audit charges, and limit exposure to improper payments.

Highlighted Feature:

Audit Benefits Charges & Track Unemployment Insurance Costs

With the latest national overpayment rate at 21.52%, auditing every charge remains one of the most important focal points of any unemployment program. With Clear UCM, you can track each claim throughout the entire cycle and review every claim for accuracy. Clear UCM’s real-time technology cross-matches every dollar to ensure precision. When discrepancies are flagged, you can protest the charge on your organization’s behalf.

Outsource UI Cost Reduction & Reduce Workload: With Total UCM, our experts meticulously review each claim, protesting the charge on your behalf and reducing your chance of improper unemployment insurance payouts.


What Are Improper Payments?

With the latest national overpayment rate at 21.52%, auditing every charge remains one of the most important focal points of any unemployment program. With Clear UCM, you can track each claim throughout the entire cycle and review every claim for accuracy. Clear UCM’s real-time technology cross-matches every dollar to ensure precision. When discrepancies are flagged, you have the ability to protest the charge on your organization’s behalf.


Outsource UI Cost Reduction & Reduce Workload: With Total UCM, our experts meticulously review each claim, protesting the charge on your behalf and reducing your chance of improper unemployment insurance payouts.

What Are Improper Payments?

Clear Assurance

What is Benefit Charge Auditing?

When state agencies issue unemployment insurance benefit charges, there is a common assumption that they are accurate. However, in many cases, states have departments that lack communication, leading to erroneous benefit charges.


Employers are responsible to audit benefit charges to limit their exposure to improper payments.

Clear Assurance

What Is Benefit Charge Auditing?

When state agencies issue unemployment insurance benefit charges, there is a common assumption that they are accurate. However, in many cases, states have departments that lack communication, leading to erroneous benefit charges.


Employers are responsible to audit benefit charges to limit their exposure to improper payments.

Clear Assurance

What Is Benefits Charge Auditing?

When state agencies issue unemployment insurance benefits charges, there is a common assumption that they are accurate. However, in many cases, states have departments that lack communication, leading to erroneous benefits charges.


Employers are responsible for auditing benefits charges to limit their exposure to improper payments.

Clear Auditing

How Does Benefit Charge Auditing Impact You?

As per the United States Department of Labor (DOL), for each $1 in benefits charges removed from an employer's account, they stand to save $1.39 in future unemployment insurance taxes. Inaccurate or improper disbursement of UI benefits can lead to significant financial repercussions for the employer, which may far exceed the initial benefits payments over time.

Clear Auditing

How Does Benefit Charge Auditing Impact You?

As per the United States Department of Labor (DOL), for each $1 in benefit charges removed from an employer's account, they stand to save $1.39 in future unemployment insurance taxes. Inaccurate or improper disbursement of UI benefits can lead to significant financial repercussions for the employer, which may far exceed the initial benefit payments over time.

Clear Control

Impacts of Your SUTA Rate

UI tax rates undergo annual adjustments, factoring in updated information like an employer's UI benefits charges, payroll, and other relevant data. By successfully auditing claims, employers can help influence their UI tax rate.


Outsource Claims Management to the UI Cost Experts

Clear Control

Impacts of Your SUTA Rate

UI tax rates undergo annual adjustments, factoring in updated information like an employer's UI benefit charges, payroll, and other relevant data. By successfully auditing claims, employers can help influence their UI tax rate.


Outsource Claims Management to the UI Cost Experts

Clear Control

Impacts Of Your SUTA Rate

UI tax rates undergo annual adjustments, factoring in updated information like an employer's UI benefit charges, payroll, and other relevant data. By successfully auditing claims, employers can help influence their UI tax rate.


Outsource Claims Management To the UI Cost Experts

Unemployment Insurance Improper Payments

Improper payments are payments that should not have been made or that were made in an incorrect amount under statutory, contractual, administrative, or other legally applicable requirements; and include any payment to an ineligible recipient.

What Causes Improper Payments?

  • Benefits Year Earnings: Claiming UI benefits after returning to work or failure to accurately report earnings.
  • Separation: Ineligible due to voluntarily quitting employment or discharge for cause.
  • Work Search: Failure to actively seek employment.
  • Employment Service Registration: Failure to register for referral to work or reemployment services.
  • Able & Available: Ineligible due to not being able to work or being available for work.
  • Base Period Wages: Error in calculating claimant's benefit based on wages earned before the period of unemployment.

What Impacts Do Employers Have From Improper Payments?

State Unemployment Tax Rates (SUTA) are an employer's only controllable tax. By managing and auditing their unemployment claims properly, which includes responding to all requests for information timely and completely when protesting claims, as well as auditing benefits charge assignments, employers can positively influence their SUTA tax rates and thus, minimize the impact on the company's bottom line tax expense.

What Is My State's Improper Payment Rate?

Did you know that Virginia has the highest improper payment rate in the United States at 43.80%? Over three years, between 2019-2022, the DOL recorded that Virginia's state unemployment insurance fund paid out an estimated $817,316,905 in improper payments. Check out your state's estimated improper payment rate at dol.gov/general/maps.


Outsource UI Cost Reduction & Reduce Workload: With Total UCM, our experts meticulously review each claim, protesting the charge on your behalf and reducing your chance of improper unemployment insurance payouts.


Outsource Claims Management to the UI Cost Experts